Simplify your home Wi-Fi experience!
Great features that help you control your Wi-Fi easily.
PearlComm customers receive the best Wi-Fi management available, including ProtectIQ and ExperienceIQ, absolutely free. Protect all your devices connected to Wi-Fi and monitor and control children and grandchildren’s internet viewing with these important tools.
Share Your Wi-Fi
Easily set up and share guest network(s) when you have visitors. You can set up multiple guest profiles and manage them with time limits and selected days.
Device List
View a list of devices connected to your Wi-Fi network with just a glance.
Speed Test
Test your internet speed to make sure everything is happy and humming.
Parental Controls
Set family member profiles and assign devices for each profile. With just a tap, pause internet access temporarily to a single child or multiple children for screen-free time.
Protection
If it's connected to your network, it's protected with whole home Wi-Fi security powered by (ProtectIQ).
Time Limits
Decide when devices should be online (or offline!) by profile and set time limits for individual sites or apps.
Content Filtering
Restrict or allow content by categories, specific apps or individual websites powered by ExperienceIQ.
Wi-Fi Priority
Easily check how much bandwidth each device on your network is using and pause or prioritize specific devices so you can fast track the kids streaming or your work with home applications.
Learn how to set up your Wi-Fi
To learn more about the PearlComm Fiber App, visit our help center for more instructional videos.
PearlComm Fiber App Ultimate Wi-Fi
Includes ExperienceIQ and ProtectIQ, free of charge
- Create family member profiles
- Name a profile and add a profile photo
- Add/remove devices to each profile
- Turn a profile off or on to control internet access
- Schedule offline times for each day of the week
- Receive notifications about new activity within the PearlComm Fiber App
- Allow or deny access to entire sections of the web (example: nudity, violence, gambling)
- Allow or deny access to apps (example: Minecraft, WhatsApp, Snapchat) or add time limits for allowed apps
- Allow or deny access to specific websites (example: reddit.com)
- View history of sites visited or apps used during the past day, week and month
- Enable or disable “safe search” within Google, Bing and YouTube searches to block inappropriate search results.
- Whole home Wi-Fi Security Protection
- Proactively monitors your home's incoming traffic and automatically blocks anything suspicious
- Blocks attempted visits to known harmful websites, presenting users with a browser message indicating that the website is not available
Frequently Asked Questions
After your service is installed, you will receive an email to set up a username and password for the customer portal. After you establish your login information you can click the “Pay Bill” button at the top of the page to log in to your account anytime, anywhere.
Members can sign up for autopay in the customer portal. Look for the “AutoPay is inactive” comment in the “Total Balance” section. Click the gear to the right to begin the process of signing up for autopay. Click the slider next to “Enable AutoPay”. Choose either debit/credit card or new checking/savings account to set up your autopay. If you choose “debit/credit”, a payment will need to be made to set up this autopay feature. If you choose “new checking/savings account”, you can simply fill out the information and click “save changes”.
Members can automatically change their package in the customer portal anytime. You will be prorated for each internet package on your bill.